#AskPeshev 42: Business Advisors and Customer Service

#AskPeshev 42: Business Advisors and Customer Service

May 27, 2020

“Running a business solo (or even with a co-founder) is not an easy feat. ”

— Mario Peshev

Do you see the light at the end of the tunnel?It’s hard to predict whether the current crisis will end soon, though we’re seeing some positive signs in some areas proving that life is slowly getting back to the “new normal”. While unemployment rates look really bad, schools are still a mirage, businesses have been shaken harshly, and there’s literally no certainty coming anytime soon, it’s safe to say that we’re buckling up and transitioning in action mode now.Outstanding customer service is on top of the list (and it should be at all times). If you haven’t been able to measure it so far, make sure you read the roundup at Forbes where we discuss the common metrics we care about in this department.And resurrecting business initiatives may be the right time to seek some help. This is why I aggregated a list of 11 types of advisors you can look up to reboot some internal processes or launch a new venture now. Maybe optimize your taxes or revamp your sales workflows instead? In any case, I hope you’re well and grinding successfully through the coming months. Mario

While data isn’t everything, you’ll need some figures to determine the success of your investment and the next steps to take. Below, the members of Young Entrepreneur Council share 10 ways you can make your customer service ROI figures measurable and impactful.

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